FAQ

How Do I Place My Order With Price Busters Wholesale?

There are three ways to place your order with Price Busters Wholesale. The first is via our secure shopping cart system with a credit card, the second is with a fax order and our fax number is 270-821-7105, and you can also place your order over by calling us at 270-821-7100.

Placing Your Order Through The Online Shopping Cart System: The secure shopping cart system is fully encrypted for your credit card transaction protection. To place your order online with our shopping cart system simply find the items you wish to purchase then enter the quantity (remember items are sold in lots) and click on the "Add To Cart" button. Once you have added your item to your cart you will be take to a screen that shows the contents of your shopping cart. You then have the option to "Continue Shopping" or "Clear Cart" or "Check Out"

If you click on the "Continue Shopping" button you will be taken back to the department you just selected from.

If you click on the "Clear Cart" button all the items in your shopping cart will be cleared. If you have multiple items in your shopping cart and you would like to remove one, click on the "Remove Item" button and it will be deleted. If you would like to increase or decrease the number in the quantity field, change the number to the desired amount and click on the "Update Qty" button. Your quantity will change and the total price will be adjusted to reflect the change in quantity.

If you click on the "Check Out" button you will begin the final part of your online purchasing process. At the top of your Check Out page is a summary of items being purchased including Product Name, Price, Quantity and Subtotal / Total. If you are a return customer you can login with the user name and password provided to you during your initial sign-up.

If this is the first time you have used the online shopping cart system you must register as a user to complete the checkout process. The new user registration process is a one time entry and you will not have to register again when you revisit Price Busters Wholesale. If the user name and password you select are already taken, you will be promted for a different one. All fields marked with a red asterisk are required. Once all required information has been entered select the "Preview Signup" button. To clear the input form select the "Restore Defaults" button. The Preview Signup button will take you to the "Customer Info Preview" page where you can check your registration information.

If a change is required click on the "Back To Edit" button and change your informaiton. You will need to re-enter your password prior to clicking on the "Preview Signup" button. If your information is correct click on the "Confirm Signup" button, To reset the fields click on the "Reset Fields" button.

When you click on the "Confirm Signup" button you will be taken to the next step in the registration process which is your credit card information. Please note: we DO NOT store your credit card information. Each time you make a purchase from the Price Busters Wholesale website you will need to re-enter your credit card information. This is for your protection. Enter your name as it appears on your credit cart, the credit card number (no spaces), the 3 digit CVV code which is found on the back of your credit card and the expiration date. Click on the "Order" button to process your payment. To reset the fields click on the "Reset Fields" button.

When you click the "Order" button you will be taken to an Order Confirmation page. Review all your information and if you are ready to place your order click on the "Confirm Order" button To change information click on the "Back To Edit" button and to reset the fields click on the "Reset Fields" button. Clicking on the "Confirm Order" button will process your payment.

NOTE: DO NOT CLICK ON THE "CONFIRM ORDER" BUTTON MORE THAN ONE TIME. THIS MAY CAUSE REPEAT BILLING TO YOUR CARD. THE PROCESS OF VERIFYING YOUR CREDIT CARD INFORMATION MAKE TAKE A FEW MOMENTS.

Your order information and credit card information will be encrypted and sent to Price Busters Wholesale for processing.

Placing Your Order Via Fax or Telephone:

To place an order via FAX, click on the xxxxxxx button to go to the manual order sample page. This page shows and example of how to complete your FAX order form. To print a FAX order form click on the "Go To Order Form" link at the bottom of the page. Print this page then click on the "Return To Main Page" link. Start shopping by finding the category of item you are looking for int he menu bar and clicking on it. Each item has an Item Description, Item Number, Packing Amount (PK), and a Unit or Pack Price. Fill int he appropriate areas of the FAX form with the quantity required, item number and description, number of packs, price per pack and the total amount of each item. (Quantity x Unti Price - Amount). Once your list is complete total the amount and FAX your order to Price Busters Wholesale at 270-821-7105. There is a minimum $50 total order.

Once you have faxed your order be sure to call Price Busters Wholesale at 270-821-7100 to ensure we have received your order.

Order By Phone:

If you prefer to order by phone, please call us at 270-821-7100, 9am - 5pm, Monday - Friday and we will process your order. Please have all your order information together when you call.
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What form of payment do you accept?

We accept Mastercard, Visa, and Discover (we longer accept American Express). We also accept Debit Cards.

How Is Shipping And Delivery Handled?

Regarding delivery of your order, as well as shipping and handling costs, we have provided a brief description how we determine delivery for your shipment and as needed to provide you with the shipping and handling cost of an order. We have also provided a brief explanation of how to obtain your shipping and handling cost on the sample order form; however, if you prefer to call our store during store hours (Monday through Friday 9:00am to 5:00pm), feel free to do so and once of our sales people will be happy to help you. You can also email us atThis email address is being protected from spambots. You need JavaScript enabled to view it. or fax us at 270-821-7105 with your request or leave your number, and we will reply or contact you directly as soon as we get the information together which you are requesting.

We use two delivery services:

UPS On-Line Worldship
Four Different Truck Lines (must be shipped to business address if using a trucking company)

Information required to determine shipping:

Destination zip code
Weight of shipment

No matter which delivery service we use, in order to figure the cost of shipping, we must have a destination zip code for the order. You can either email us, print out and fax an order form or give us a call with this information, and we will get the answer to your question and get back in touch with you as soon as we possibly can (please make sure to leave information regarding how you would like to be contacted with responses to your inquiries).

What If My Order Is Damaged?

Occasionally, products may sustain damage during shipping. If you received damaged items, contact our Customer Service department at 270-821-7100 or email This email address is being protected from spambots. You need JavaScript enabled to view it.within 10 days of delivery. Please include your order number in your email.

If your order is damaged, please check to see if damages were caused by freight handlers. If boxes are not damaged by freight handlers you must ship broken merchandise back to Price Busters Wholesale. We will either credit your account or reship you the merchandise. To credit your account or reship the merchandise, you must ship the damaged merchandise back to us at your expense. We will credit your account or reship new merchandise to you at our expense.

What If I Change My Mind After I Order?

A regular order may be canceled within 24 hours. Cancellations accepted after the 24 hour period will incur a 15% restocking charge. All sales are final on sale prices.
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Price Busters Wholesale - Commitment To You

We understand that occasionally problems occur with orders and deliveries. Our commitment to you is to provide the best resolution with the least amount of problems when this occurs. Price Busters Wholesale truly values your business and we trust you will have a great shopping experience with us.


Price Busters
1117-B East Center St.
Madisonville, KY 42431

Email This email address is being protected from spambots. You need JavaScript enabled to view it.